Having trouble with Instagram? Whether it's login issues, failed uploads or the classic “Sorry, something went wrong,” don’t panic — here’s your ultimate guide to solving Instagram problems like a pro.
Imagine this: you're about to post a new reel, respond to comments, or launch a campaign — and suddenly Instagram crashes or won’t load your feed. Annoying, right?
Instagram errors are common in 2025, even for influencers, content creators, or small business owners. The good news? Most issues can be fixed in a few minutes.
Feed not refreshing
Can't log in to Instagram (endless loop or "error occurred")
Messages not sending
Can’t upload photos or videos
Stories not loading
“Sorry, something went wrong” message
Instagram keeps crashing
Account logged out unexpectedly
Let’s break down the exact steps to troubleshoot the most frequent Instagram technical issues.
Yes, it sounds basic — but you'd be surprised how often weak Wi-Fi causes problems.
✅ Try switching from Wi-Fi to mobile data (or vice versa)
✅ Restart your router if you're on home broadband
✅ Turn Airplane Mode on and off to reset network modules
Close the app completely, not just minimise it. On iPhones, swipe up and off. On Android, use the "Recent Apps" menu.
➡️ Open Instagram again — in many cases, this alone solves the issue!
If Instagram crashes or acts glitchy, the app cache might be corrupted.
Android:
Go to Settings → Apps → Instagram → Storage → Clear Cache
iPhone (iOS):
iOS doesn’t let you clear cache manually. Just delete and reinstall the app from the App Store.
An outdated version often causes bugs, from login errors to broken uploads.
✅ Go to Google Play or App Store → Search for Instagram → Tap Update
Go to Settings → Log Out from your profile, then sign back in. This resets your session and fixes minor sync issues.
Sometimes it’s not you — it’s them. Instagram servers do crash occasionally.
🔎 Visit downdetector.co.uk to see if other users are reporting issues.
Instagram login errors are incredibly common — especially after app updates or security patches.
Try Logging in via a Browser: Go to instagram.com
Reset Your Password: Click "Forgot password?" on the login page
Reboot your phone
Clear DNS Cache on iPhone:
Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings
📌 Example:
Sarah, a boutique owner from Leeds, couldn’t access her account for hours. Turned out it was just her iPhone’s DNS settings. A quick reset and she was back to business.
Can’t upload a photo to Instagram? Reels not saving? It’s usually one of three things:
✅ Check your file format (MP4 for video, JPEG/PNG for images)
✅ Reduce file size (images < 30MB, videos < 60 seconds)
✅ Ensure strong internet connection
✅ Free up phone storage
✅ Update Instagram to the latest version
📌 Real Example:
Tom, a food blogger in London, couldn’t upload a Reel from his DSLR. The file was too large and the format wasn’t supported. We helped him reformat it using HandBrake, and it uploaded instantly.
If you’re seeing a message like “Try again later”, you’ve likely triggered a spam filter.
Liking/following too many accounts too quickly
Using automation tools (bots, mass following apps)
Logging in from too many IP addresses
Log out and back in
Wait 24–48 hours (yes, unfortunately)
Stop using third-party apps
Avoid repeat actions in a short timeframe
This can happen if Instagram flags suspicious activity — or if someone else tries to access your account.
Reset your password
Enable Two-Factor Authentication
Check your account email for security alerts
If you've tried everything and Instagram still won't cooperate, report the problem directly.
Profile → Settings → Help → Report a Problem
💡 Tip: Include screenshots and a detailed explanation. The more info, the better.
🔒 Turn on Two-Factor Authentication
📲 Keep your app updated
📵 Don’t use shady third-party tools
📧 Link your account to both an email AND phone number
🔐 Use strong, unique passwords
If nothing seems to work, or if you’ve lost access to your account completely — don’t stress. Our expert team at Social Media Experts LTD specialises in resolving Instagram errors fast.
👉 Whether it’s a shadowban, a login lockout, or a mysterious “Account Suspended” notice — we’ve seen (and fixed) it all.
📩 Get in touch today and let us restore your Instagram presence.